Returns & Exchanges
We want you to love your Negative essentials, but if the fit isn't right, we offer easy returns and exchanges within 30 days of delivery. All items must be in their original, unworn condition with tags attached to be eligible for a refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Follow the prompts to download and print your prepaid shipping label, which will be sent directly to your email address.
Package Your Items
Place your items in the original packaging or a secure mailer, attach the prepaid label to the outside, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing